公共英语和商务英语的一个显要区别就是,商务英语能让你显得更专业。尤其是在正式会议场合,或者在给客户发邮件或者打电话时,这会极大地赢得他们的好感。
比如:
当你想要跟客户确认某事时可以用“ensure”:
Please make sure you’re on time. (No)
Please ensure you’re on time. (Yes)
当给客户安排行程(旅行)时可以用“Itinerary”:
I'll provide you with travel plans. (No)
I'll provide you with itinerary. (Yes)
当收到客户邮件回复时用“receive”:
I've got your email.(No)
I've received your email. (Yes)
当想要让客户更详细说明时用“elaborate”:
Please talk more about your projects.
Please elaborate your projects.
这样的单词还有很多,常用商务英语替换词如下:
got = received
need = require
talk about = discuss
get in touch = contact
make sure = ensure
give = provide
let me know = inform
tell why = explain
talk more = elaborate
fix problem = solve
experience = white hair
professional = core competencies
main market = niche market
company culture = value message
honest company = honest dealer / supplier
just so so = cash cow
partnership = venture capital
money = funding
wait = hesitate
对于外贸业务员,商务英语是工作中必不可少的一部分,因此点滴积累自己的“专业度”有时确实能成为成单的关键。
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